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Expertise & Advice

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Privacy Policy

Privacy Policy

When you contact our service, we will ask you for specific information

This privacy policy sets out how THIAS (UK) LTD (the company), uses and protects any information that you give Retrofit Projects when you use this website.

THIAS (UK) LTD will ensure that your privacy is protected and will not share or sell your personal details with any third parties. 

Any information by which you can be identified when using this website is secure and you can be assured that it will only be used in accordance with this privacy statement.

THIAS (UK) LTD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

This policy is effective from 30th April, 2018.

What information we collect:

  • Name
  • Email
  • Phone number
  • Other information regarding your enquiry which you provide to allow us to carry out a survey or further service.

What we do with the information we gather:

  • Information provided by using our contact us forms is used to make contact with you.

We require this information to provide you with:

  • Advice and information about us
  • A quotation
  • Information relating to a service we are providing to you

Security:

Your information is secure in order to prevent unauthorised access, modification or disclosure of your data. We have therefore added the following measures:

  • Firewalls
  • Email & internet filtering
  • Anti-malware protection
  • Backups and encryption solutions
  • Periodic security assessments

Links to other websites:

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Controlling your personal information

We will keep your information secure as long as we are providing a service to you. 

We will only keep this information secure and stored / filed with your permission, this is done automatically for existing clients or it will be deleted if requested.

You can request at any time that your information is deleted by emailing us at enquiries@thias.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible and we will correct any information found to be incorrect. 

Cookies

This Website may place and access certain Cookies on your computer. THIAS (UK) LTD uses Cookies to improve your experience of using the Website and to improve our range of services. THIAS (UK) LTD has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling THIAS (UK) LTD to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

The Home Improvement Advisory Service (UK) Ltd. Unit 10 Langwith Mews, Collingham, Leeds, LS22 5JS. Tel 0845 603 9978.

Registered in England & Wales: 2862129 VAT Number: 613 4395 52

All material copyright © The Home Improvement Advisory Service (UK) Ltd 2014